{"id":348,"date":"2019-06-16T15:13:37","date_gmt":"2019-06-16T15:13:37","guid":{"rendered":"http:\/\/avtel.co.za\/?page_id=348"},"modified":"2019-06-16T15:13:37","modified_gmt":"2019-06-16T15:13:37","slug":"repair-terms","status":"publish","type":"page","link":"https:\/\/app.avtel.co.za\/?page_id=348","title":{"rendered":"Repair Terms"},"content":{"rendered":"\n
\n Please ensure that the online Book- in\n form is completed in full.\n <\/td><\/tr>
\n Incomplete details will cause delay in\n service time and may result in your device being returned unrepaired.\n <\/td><\/tr>
\n Please back-up all data before handing\n in your device for repairs, as software might be done to resolve your  \n <\/td><\/tr>
\n fault on the device. Device will then\n be reset to factory settings.\n <\/td><\/tr>
\n Avtel shall not be held responsible in\n any way whatsoever for any loss of data or information \n <\/td><\/tr>
\n stored on your device.\n <\/td><\/tr>
\n Make sure IMEI inserted in correct \n <\/td><\/tr>
\n In the event of imei being expired,\n your repair will be treated as Out of Warranty an \n <\/td><\/tr>
\n quoted accordingly. POP’s will not be\n accepted after your repair is completed.\n <\/td><\/tr>
\n Do not send accessories that are not\n related to the fault reported. Memory cards and Sim cards are not to \n <\/td><\/tr>
\n be booked \/ sent in with your device\n for repairs, it will be destroyed immediately on receipt at \n <\/td><\/tr>
\n AVTEL in accordance with POPI policy.\n <\/td><\/tr>
\n If the fault is found by AVTEL to be\n due to misuse, abuse, liquid damage or beyond economical \n <\/td><\/tr>
\n repair, your device will be out of\n warranty and the responsible person for this account will be held liable \n <\/td><\/tr>
\n for cost incurred in connection with\n the repair.\n <\/td><\/tr>
\n In the event that the device is out of\n warranty, you will be given an estimate for the repairs prior to any \n <\/td><\/tr>
\n work being undertaken.\n <\/td><\/tr>
\n You will be contacted for authorization\n of repair costs. Repairs will be effected on confirmed \n <\/td><\/tr>
\n “go ahead” of the estimate.\n <\/td><\/tr>
\n Payment will be required within 7\n (seven) days after the confirmation of the repair and Proof of Payment to \n <\/td><\/tr>
\n be mailed to info@avtel.co.za\n <\/td><\/tr>
\n Estimated jobs not responded to in 5\n (five) days since quote was given \/ sent, will be returned not repaired.\n <\/td><\/tr>
\n Repairs done by Avtel in respect of\n faults identified are covered by a standard 3 (three) months\n <\/td><\/tr>
\n workmanship warranty and such warranty\n does not extend to liquid damaged or physical damaged devices.\n <\/td><\/tr>
\n Certain devices may not be repaired by\n Avtel, in that instance, you may receive a swap out and \/ or\n <\/td><\/tr>
\n reconditioned device in accordance with\n the manufacturer warranty policy.\n <\/td><\/tr>
\n Out of Warranty repaired devices will\n only be dispatched on receipt of payment. If no payment has not \n <\/td><\/tr>
\n been received within 3 months (90 days)\n of repair, device will be sold to recover expenses.\n <\/td><\/tr>
\n Delivery dates are estimates only,\n therefore AVTEL will have no liability to you for delays in delivery.\n <\/td><\/tr>
\n For any queries please contact Avtel\n contact centre at (email) or (contact number)\n <\/td><\/tr><\/tbody><\/table>\n","protected":false},"excerpt":{"rendered":"

Please ensure that the online Book- in form is completed in full. Incomplete details will cause delay in service time and may result in your device being returned unrepaired. Please back-up all data before handing in your device for repairs, as software might be done to resolve your  fault onRead More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":"","_joinchat":[]},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/app.avtel.co.za\/index.php?rest_route=\/wp\/v2\/pages\/348"}],"collection":[{"href":"https:\/\/app.avtel.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/app.avtel.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/app.avtel.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/app.avtel.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=348"}],"version-history":[{"count":1,"href":"https:\/\/app.avtel.co.za\/index.php?rest_route=\/wp\/v2\/pages\/348\/revisions"}],"predecessor-version":[{"id":349,"href":"https:\/\/app.avtel.co.za\/index.php?rest_route=\/wp\/v2\/pages\/348\/revisions\/349"}],"wp:attachment":[{"href":"https:\/\/app.avtel.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}